What We Collect and Why It Matters
When you create an account, we collect your name, contact details, and the payment method you choose — whether that is JazzCash, Easypaisa or Raast. We store this to process your transactions, verify your identity, and keep your account secure across devices. If you contact our
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support team, the conversation is logged so we can follow up consistently. We also collect session data — device type, browser, and IP address — to detect unusual access and protect your account from unauthorised login attempts. We do not sell your personal data to third
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parties, and we do not share your wallet details with advertisers. Data collected through Raast or bank transfer flows is handled under the same retention rules as any other payment method. Availability of our services depends on local law and eligible regions in Pakistan. We retain
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your data for as long as your account remains active or as required by applicable regulations. You can request a copy of your stored data or ask us to correct inaccuracies at any time through the account settings page or by writing to our support address.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.